Careers

Current Job Openings

Axolotl Corporation is a privately held company that provides Web-based technology products and transcription services for hospitals, medical groups, and physicians.

All positions offer a competitive salary and a strong benefits package, including comprehensive medical, dental, and life insurance, 401k, direct deposit, paid holidays and PTO (paid time off) days, flexible spending accounts, and referral bonuses. Axolotl is an Equal Opportunity Employer with Student programs available.

How to Apply

Medical transcriptionists, please email your résumé to or fax to 408 920 0990. All others, please email your résumé to or fax to 800 596 9458.

Medical Transcription Opportunities

As part of our company's growth, we are recruiting work-at-home medical transcription professionals to become full-time or part-time employees. If you possess at least three years of hospital or two years of multi-specialty clinic medical transcription experience and want to become part of a top-rate team, please fax or email your resume. For a brief overview of the benefits you'll enjoy working at Axolotl, please see our employment brochure (one-page 44KB PDF).

Elysium Systems Engineer

Department: Elysium Professional Services

Status: Exempt

Report to: Director of Implementations

Summary Description:

Systems Engineers work with customers to assist in implementing Axolotl's products for delivery of clinical information over the Web or private networks.

Essential Duties and Responsibilities for all Systems Engineers:

Achieve an excellent understanding of Axolotl's products and healthcare industry standards.
Participate on customer implementation teams
Installation and configuration of Axolotl software at customer sites
Providing Elysium support assistance for internal and external customers using our products
Assisting customers to address issues that arise with their Elysium operations
Provide technical analyses to solve customer problems and work with Axolotl's development team to develop solutions to address customers' needs

Knowledge, Skills and Abilities:

Experience in implementing web based applications
Strong interpersonal skills
Strong technical skills; background in Domino/Notes Administration essential
The individual must work well independently
Experience in the healthcare industry a plus
Excellent project planning and follow-through skills; self-motivated and detail-oriented
Excellent verbal and written communication skills
Web development or support experience (HTML, XML, XSL, CSS, Java, Glassfish, Tomcat) is a plus
DB2 experience a plus
College degree or equivalent, and two or more years as a software or system engineer
Ability to travel to customer sites as needed

Work Environment:
Office environment with up to 25% travel to client sites.

Senior Elysium System Engineer

Summary Description:

Responsible for coordinating implementations of Axolotl products at customer locations as well as providing ongoing technical account management to customers. Click here to get a printout of this position.

Essential Duties and Responsibilities:

Help Axolotl's Technical Operations team to troubleshoots and solve customer problems.
Manage the logistics of the implementation process for Axolotl products at client sites.
Provide technical account management to customers. Work with customers to ensured technical issues are addressed in a timely and thorough fashion. Other responsibilities include evaluating the special needs of the client, providing statement of work and requirement documents, project planning and coordinating activities and issue lists.
Act as liaison with hospital staff, development team, and implementation team.
Perform promotion and sales duties for existing accounts.

Knowledge, Skills and Abilities:

Strong technical skills, background in Windows and Lotus Domino/Notes helpful.
Excellent analytical and troubleshooting skills.
Project and team management experience.
Ability to work independently or part of a team, and to learn diverse technologies quickly.
Excellent follow-through skills; self-motivated and detail-oriented.
Good verbal and written communication skills.
Healthcare experience a plus, as is physician office workflow experience.
College degree or equivalent experience.
Ability to travel to customer sites as needed

Manager Customer Support

Department: Customer Services

Report to: Vice President – Customer Services

Summary Description:

Manage a Customer Support department that provides first and second line 24x7 support to Healthcare Facilities utilizing companies Health Information Exchange products and services as well as support a team of medical transcriptionists. Ideal candidate must be able communicate in both written and verbally to external and internal customers. This is a senior position and leadership qualities are a must.

Responsibilities:

Manage a 24x7 staff support department, ensuring all shifts are scheduled including holidays and people out on PTO
Communicate directly with customers regarding high priority issues or issues they would like escalated
Find root causes of outages and incidents and create policies/procedures that will prevent the problem in the future
Triage and assign incoming tickets to support team members for second line research
Review open tickets with staff members to insure timely responses and resolution on assigned tickets within the dept
Work with team members to insure that tickets are appropriately escalated to other departments with the required information
Review daily assigned tasks checklist for completion
Educate staff members on troubleshooting techniques and procedures
Communicate outages and incidents to customers
Review open tickets with customers
Prepare monthly and quarterly board reports
Review closed tickets and mark them billable when appropriate. Provide accounting with a report of all closed tickets including billable hours at the end of the month

Requirements:

College degree in a technical discipline or extensive relevant experience
Excellent communications skills
Must Understand Healthcare work flow and process
Minimum two years of management experience with progressive career growth
Domino experience a plus

Application Development Engineer

Department: Application Development

Reports To: Application Development Team Lead

Summary Description: Design and develop web based healthcare software and provide engineering services for Axolotl customers. Click here to get a printout of this position.

Essential Duties and Responsibilities:

Achieve an excellent understanding of Axolotl's web based healthcare applications.
Design and develop new product features and enhancements, following standard development process.
Provide engineering services to customers. Understand and analyze customer technical requirements and environments; and develop software solutions to address their needs.
Troubleshoot and solve customer technical problems raised by Axolotl's technical operations team.

Knowledge, Skills and Abilities:

Strong technical and excellent trouble shooting skills.
Good programming skills. Solid understanding of fundamental computer science principles: object-oriented design, structured design, databases, algorithms, data structures, service-oriented architecture (SOA) concepts
Web development experience (HTML, XML, XSL, CSS, JavaScript, AJAX, Java/J2EE/JSF, Web Service) is a big plus.
Ability to work with diverse technologies, independently or as part of a team.
Excellent follow-through skills; self-motivated and detail-oriented.
Strong work ethic and desire to grow and develop with the company.
Good verbal and written communication skills.
Bachelor's degree in a technical field, or equivalent experience.

Application Development Intern

Department: Application Engineering and Deployment

Reports To: Senior Elysium Systems Engineer

Summary Description: Intern position to learn web application development and technical support, with the potential of full employment. Click here to get a printout of this position.

Essential Duties and Responsibilities:

Learn about Axolotl suites of products through projects such as setting up demo and test environments, and configuring and customizing Axolotl products.
Assist with development projects on product enhancements, fixes and releases, following Axolotl's development process.
Help troubleshoot and solve customer technical problems raised by Axolotl's technical operations team.

Knowledge, Skills and Abilities:

Strong analytical and troubleshooting skills.
Ability to learn new technology quickly.
Good understanding of programming concepts a plus, as is web development experience (HTML, XML, XSL, CSS, JavaScript, Java).
Excellent follow-through skills; self-motivated and detail-oriented.
Strong work ethic and desire to grow and develop with the company.
Good verbal and written communication skills.
College degree or equivalent. Computer science or a relate field preferred.

Senior Application Development Engineer

Department: Application Development

Reports To: Director of Application Development

Summary Description: Design and develop web based healthcare software and provide engineering services for Axolotl customers. Act as a senior resource in overall system design and technical direction, and performing product design and development. Click here to get a printout of this position.

Essential Duties and Responsibilities:

Achieve an excellent understanding of Axolotl's web based healthcare applications.
Design and develop new product features, following standard development process.
Analyze customer requirements and market needs.
Lead the architecture, design and coding of complex software modules.
Participate in design, code, and documentation reviews.
Provide engineering services to customers. Understand their technical requirements and environments; perform technical analyses, design and develop software solutions to address their needs.
Train and mentor other Software Engineers and Customer Service Engineers on technical topics.
Troubleshoot and solve customer technical problems raised by Axolotl's technical operations team.

Knowledge, Skills and Abilities:

Excellent analytical and design skills.
Thorough understanding of fundamental computer science principles: object-oriented design, structured design, databases, algorithms, data structures, service-oriented architecture (SOA) concepts.
Thorough technical knowledge in software development methodologies, design and implementation
Strong web development experience (AJAX, HTML, XML, XSL, CSS, JavaScript, Java, Web Services).
Excellent documentation, communication, and collaboration skills.
Ability to work with diverse technologies, independently or as part of a team.
Excellent follow-through skills; self-motivated and detail-oriented.
Strong work ethic and desire to grow and develop with the company.
Bachelor's degree in a technical field, and two or more years as a software engineer.

Senior Software Engineer

Department: Research and Development

Report to: Director, Technology, Research and Development

Summary Description:

Create and improve software products and services which provide our customers with greater productivity, efficiency, and clinical efficacy. Participate as an individual contributor on teams that carry out the full lifecycle of software development activities. Play a leading role in setting the architecture and design for our products. Click here to get a printout of this position.

Responsibilities:

Analyze and define customer requirements.
Design and develop software that meets customer requirements, is reliable, and follows corporate standards.
Assist in defining product technical architecture.
Document designs for coding by other developers.
Make accurate development effort estimates to assist management in project and resource planning.
Participate in peer reviews for designs, code, and other work products.
Perform software quality assurance, including all types of testing.
Write technical documentation and assist Technical Writers with creating end-user documentation.
Advise Customer Service Engineers on planning software installations and upgrades.
Keep skills up to date through ongoing self-directed training.
Advise management on how products and processes could be improved.
Train and mentor other Software Engineers and Customer Service Engineers on technical topics.
Participate in healthcare informatics industry standards organizations.

Requirements:

Minimum two years commercial development experience.
Ability to work effectively both independently and as part of a team.
Thorough understanding of software development processes and industry best practices.
Thorough understanding of fundamental software engineering and computer science principles: object-oriented design, structured design, databases, algorithms, data structures, usability, refactoring, debugging, and configuration management.
Thorough understanding of service-oriented architecture (SOA) concepts.
A disciplined, engineering-oriented mindset.
Good verbal and written communication skills.
Strong technical and platform knowledge, including some or all of: Java/J2EE/JSF, IBM WebSphere Application Server, IBM Lotus Notes/Domino, IBM DB2, XML, HTML, CSS, JavaScript, AJAX, Microsoft Windows, TCP/IP, HTTP, SOAP, HL7, LDAP.
Formal training and/or certification in any of the above-mentioned tools and technologies a plus.
Bachelor's degree in a technical field, or equivalent experience.
Advanced degree in a technical field a plus.
Healthcare industry experience a plus.

Senior Software Security Engineer

Department: Research and Development

Report to: Director, Research and Development

Summary Description:

Design and develop a comprehensive security infrastructure for our web based applications. This comprises the authentication, authorization, attack mitigation, user identity federation, and consent challenges that we face in our products.

Responsibilities:

Achieve an excellent understanding of Axolotl's web based healthcare applications.
Lead the architecture, design and coding of authentication and AC modules that include RBAC, patient privacy XACML consent, and federated user identify processing.
Participate in design, code, and documentation reviews.
Participate in Healthcare IT standards committees specifically in the area of security related topics.
Analyze customer requirements and market needs.
Train and mentor other Software Engineers and Customer Service Engineers on security (both vulnerabilities and security infrastructure) topics.
Keep up to date on all forms of application security vulnerabilities as pertaining to our full product suite.
Make recommendations on allowable open ports, services in production environments.
Troubleshoot and solve customer technical problems raised by Axolotl's technical operations team.

Requirements:

Minimum three years commercial software development experience.
Solid background on both authentication systems and authorization schemes.
Understanding of the following key security technologies: LDAP (experience with a few directories), WS-Security, XACML, SAML, PDP and PEP, Digital Signatures, User Certificates, PKI, TLS/SSL, RBAC, Two-Factor Authentication
Strong experience in web services security.
Excellent understanding of code, web and network level attacks.
Excellent analytical and design skills.
Thorough understanding of fundamental computer science principles: object-oriented design, structured design, databases, algorithms, data structures, service-oriented architecture (SOA) concepts.
Thorough technical knowledge in software development methodologies, design and implementation.
Excellent documentation, communication, and collaboration skills.
Ability to work with diverse technologies, independently or as part of a team.
Excellent follow-through skills; self-motivated and detail-oriented.
Strong work ethic and desire to grow and develop with the company.
Bachelor's degree in a technical field.
Java SE/EE background a strong plus.
Experience with identity management suites (IBM Tivoli Identity Manager / Oracle Identity Management) a plus.
Healthcare IT related experience a plus.

Senior Business Intelligence Engineer

Department: Research and Development

Summary Description: Responsible for developing enhancements to all areas of Axolotl's reporting and analytic offerings. Candidates should have broad experience in data mart and report development.

Responsibilities:

Design and implement ETL to build data marts from transactional data stores
Design and build customer facing reports and dashboards
Implement minor build system or production process scripting for reporting products as needed
Establish and enforce standards and development patterns within the BI domain
Assist Axolotl's support team with escalated issues in the BI domain

Requirements:

Minimum four years commercial development experience with ETL and reporting tools
Strong knowledge of SQL
Familiarity with data modeling principles
Demonstrated ability to work within a team, including non-technical stakeholders
Thorough understanding of software development processes and industry best practices
Disciplined, quality-oriented mindset
Strong verbal and written communication skills
Bachelor's degree in a technical field or equivalent experience
Healthcare experience is helpful

Desirable Skills:

Basic ability with one or more procedural programming language (Java, C, JavaScript, VB, shell scripting)
Familiarity with XML and XPath queries
Experience with the Pentaho BI tool suite (Kettle, Report Designer)

Fax: 408.920.0880
Tel: 408.920.0800
160 West Santa Clara St. Suite 1000, San Jose, CA 95113
info@axolotl.com